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Illustrated Gifts and Homeware by Katie Waggett | Prices Include Shipping | Sign Up For Our Newsletter
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What types of products do you sell?We specialise in high-quality illustrated goods, including greeting cards, art prints, and other stationery items. All of our products feature unique designs created by independent artist Katie Waggett.
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How can I place an order?You can place an order directly through our website. Simply browse our products, add your selected items to your cart, and proceed to checkout to complete your purchase.
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What payment methods do you accept?We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.
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Do you offer international shipping?We currently only ship to the UK.
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How long will it take to receive my order?Orders are typically processed within 1-3 business days. Delivery times vary depending on your location but we aim to deliver your product within 3-7 days of the order being placed.
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What is your return policy?We want you to be completely satisfied with your purchase. If you are not happy with your order, you can return it within 14 days of receipt for a full refund or exchange, provided the items are unused and in their original packaging. Please refer to our Returns Policy for more details.
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How do I return an item?To initiate a return, please contact us at info@thelaughinglark.com and we will provide you with instructions on how to return your item.
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Do you offer custom or personalised orders?Yes, we can offer custom and personalised orders for certain products. Please contact us at info@thelaughinglark.com with your requirements, and we will be happy to assist you.
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How can I contact customer service?If you have any questions or need assistance, please contact our customer service team at info@thelaughinglark.com
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Can I change or cancel my order after it has been placed?If you need to change or cancel your order, please contact us as soon as possible at info@thelaughinglark.com. We will do our best to accommodate your request, but please note that if your order has already been processed or shipped, we may not be able to make changes.
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Do you offer wholesale pricing? Can I stock this item?Yes, we offer wholesale pricing for bulk orders. If you are interested in purchasing our products in bulk or becoming a stockist of our products, please contact us at info@thelaughinglark.com.
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How can I stay updated on new products and promotions?You can stay updated by subscribing to our newsletter. Simply enter your email address in the subscription box in the footer on our website to receive updates on new products, promotions, and exclusive offers.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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